Finding the right cybersecurity provider is not an easy thing. Unlike choosing a service provider for something like your cell phone (where most services offer the same thing), a cybersecurity company and/or product that you choose to go with is not a simple matter of preference; you need a reliable provider that you can count on. As you try to make your decision, there are a few things that you can look into in order to determine whether or not a certain cybersecurity provider will be good or bad. Here are some of the things we think you should pay attention to.
The Product and Services
As with anything you are looking to buy or invest in, you need to be sure that the product or service will provide you with the benefits you are looking for.
Full Coverage – When it comes to cybersecurity, most products have a specific specialty and only work for a certain kind of device. However, if you are looking to provide security for an entire network, you need to be wary of buying a product that will only provide you coverage for one thing. A lot of cybersecurity companies have great products, but force you to buy products for almost every device within a network in order to receive full coverage. However, there are some products — like a SIEM — that will cover your entire network at a lower cost.
Internal and External Protection – Similar to products that only cover certain devices, there are products that only protect from attacks that come from the cloud — they lack finding internal attacks. Be cautious of this and make sure you find a product that will stop not only external attacks but internal ones as well.
Reports – A product like a SIEM will make the reporting and compliance process much easier. Most products make reports on one device, which can be a headache when you are looking for a potential problem, but a quality SIEM solution can centralize your reports and remove a lot of false-positive reports.
Helpful Communication – Along with the product, cybersecurity providers can offer you additional services in the form of expert analysis and communication. This is a crucial aspect to consider. As an MSP, you might not have a lot of knowledge on the complexities of cybersecurity, but when a problem or question comes up, how much work will you have to do? How much pressure can you handle? A good cybersecurity company will have a team of experts that can analyze your client’s network activity and give you the answers you need.
Monitoring and Notifications – Another benefit of having a good cybersecurity company on your side is the endless monitoring and quick notifications you receive. With the help of a support team, you can have the assurance that when any unusual behavior takes place, you will be notified. Further, too often do breaches occur and nothing is detected for 30-minutes or an hour, if not longer! A good cybersecurity provider should notify you faster.
In order to have the most reliable cybersecurity coverage, you need a cybersecurity provider that will offer you all the product and service positives that we’ve discussed here. Our company, StratoZen, checks all the boxes. If you need a good cybersecurity company, contact us today!