April 16, 2020

Listen to the next podcast of our live interview series with MSP partners as they share their perspective on the COVID-19 pandemic and the effect it has had and continues to have on business and customers.

This week, we had President of Kraft Technology Group, Don Baham and StratoZen’s Chief Technology Officer, Karn Griffen, discussing the challenges MSPs are facing as work from home requirements are expected to continue for a few weeks.

Highlights include:

  • How the threat landscape worsens as work from home mandates continue
  • Considerations for pausing services versus short-term pricing reductions
  • How user support changes over time